Help
Some frequently asked questions
Change of home or work address
Please use our online contact form and fill in your membership number, home/work, old and new address details.
Change email address
Please use our online contact form and fill in your membership number, old and new email details.
Which qualification level should I be on?
Call us on 01780 756 777 and ask for education, where one of our team will talk this through with you.
Cannot download past papers
Remember to log on using you membership number and password here.
Advice on becoming a member
Call us on 01780 756 777 and ask for membership or visit these pages.
What is www.cips.org?
www.cips.org is the Chartered Institute for Purchasing & Supply (CIPS)'s website. CIPS is the international organisation, based in the UK, serving the purchasing and supply profession. Dedicated to promoting best practice, CIPS provides a wide range of services for the benefit of members and the wider business community.
How is the website structured?
The website is split into a number of broad sections called 'tabs'. These tabs include the CIPS corporate section, plus sections representing the major areas of CIPS operation, such as qualifications and training. Each of these tabs has a home page which can be reached by using the strip of links – tabs – across the top of every page. Each of these tabs also has a text-based link in the bottom left hand corner of every page.
Each page carries three small symbols at the top. These enable you to print out that page in a printer-friendly format, to email the page address as a link to a colleague, and a button to quickly add any page to your favourites or bookmarks.
How do I find what I want on the website?
You can navigate throughout each tab by using the panel on the left of every page. Wherever you are in the website, this panel will contain links back up to the relevant home page, as well as links to other pages in the current tab section. Colour coding gives you a clear visual representation of where you are within the section.
At the top of each page is the interest search box. If you click on the small down arrow a short list of relevant topics you might be looking for appears and selecting one before clicking the 'Go' button will take you to a relevant page on the web site. Next to this control at the top of each page is the quick search box. If you type in words or phrases related to the information you are looking for into this and press 'Go' you will be shown a list of links to relevant pages on the web site.
You can also select 'Advanced search' to perform a more detailed search, or 'Site map' to view a comprehensive list of links to pages in the site.
Where can I contact CIPS?
You can contact CIPS for general enquiries using the online feedback form. Simply click on the ‘contact us’ link at the top right of any page.
Certain products and services will also have their own contact details, and these will be found in the sections relating to those initiatives.
Where do I report technical faults with the website?
Faulty pages or applications, broken links and other technical faults should be reported by emailing CIPS.
Disclaimer
The Chartered Institute of Purchasing & Supply cannot accept responsibility for any errors and omissions on this site or on any site linked to it. Users should verify information found on this or other Internet sites before using it as a basis for decision-making or taking any other action.
