Terms & conditions

1. Contract with the Customer
No contract shall exist between you, the customer, and CIPS until an email has been sent confirming your order. CIPS reserves the right to withdraw from any contract in the case of obvious errors such as false personal or payment details.

2. Availability and Pricing
The availability and pricing of goods on the CIPS website (http://www.cips.org) and its subdomains are valid at the time of your visit and are subject to change without notice. There is an additional charge, dependent on the item(s) ordered, for postage and packing. This charge will be clearly displayed on your order form. In the unlikely event that the items you have ordered are unavailable, we shall email you a notification of the current status of your order and a) inform you the estimated time of delivering your item(s) (see 3. Delivery of Goods) or b) give you the opportunity to cancel your item(s) or order.

3. Payment
Payment can be made by any of the following cards.

4. Delivery of Goods
When you have placed an order with the CIPS Bookshop online, every effort will be made to dispatch your goods within the next working day (24 hours). If the order cannot be despatched within 3 working days, you will be notified by email and appropriate arrangements will be made regarding the payment of the order. No charges will be made to your credit card until the order is despatched. If necessary, the CIPS Bookshop may deliver individual items from a single order separately. In this case you will be charged for postage and packing on the first delivery only.

5. Data Protection Notice
CIPS will hold your contact details on its database. Your data will never be sold or released to a third party to use for their own purposes. CIPS will retain your data and will use it only to communicate with you on CIPS-related issues and to provide information that may be of use to you for the future. Click on the following links to view CIPS Code of Practice and Security Statement for Data Protection or to obtain a hard copy from any member of the Public Training Team. CIPS commits that its policy and security statement on Data Protection applies equally to members and non-members.

6. Returns Policy
Unwanted items can be returned to us in pristine condition and a credit will be issued. There may be a small handling or postage charge incurred.

7. Further information
Further information about the Bookshop is contained in the list of Frequently Asked Questions.

9. Transactions

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