Login help - Forgotten your password?
The Chartered Institute of Purchasing & Supply

Supplier Relationship Management

Procurement Training- SUPPLIER RELATIONSHIP MANAGEMENT

This course is designed to enhance the procurement professional’s skills and techniques for managing the various relationships involved in contracts.

Program outline

This course identifies:

  • the basics of contract law, including various methods and techniques that can be employed to successfully manage supplier performance
  • the importance of relationships in contract management
  • identifies what builds trust in the service relationships present in your company today
  • the importance of mutual respect and commitment in delivering sustained value for money for the life of a contract.

Benefits to the delegates

The attendees will:

  • Learn the basics of supplier relationship management to ensure contracts meet stakeholder needs
  • Increase awareness and understanding of the essential framework that underpins contract management
  • Learn various techniques and skills in managing relationships
  • Understand how to align supplier / client strategies and objectives
  • Develop effective communication strategies
  • Become aware of the current trends in relationship management
  • Identify the drivers of trust in relationships and how dispute resolution is facilitated through strong professional relationships

Benefits to the Organisation

The sponsoring organisations will benefit through:

  • Well managed supplier performance management to deliver maximum benefit
  • Building strong, mutually beneficial relationships with strategic suppliers
  • Developing incentives to encourage the supplier to achieve greater excellence

Dates & Locations

Browse dates, locations and BOOK ONLINE. (If you are paying by Visa, Amex or Mastercard)

 

Auckland 20 April 2010 Book Now
Melbourne 14 July 2010 Book Now
Sydney 21 October 2010 Book Now

Full catering is provided including; morning tea, lunch and afternoon tea.