Some frequently asked questions

I’ve forgotten my password, what should I do?
Go to the online password reminder screen enter your membership number and press submit. An email will arrive with your password.

Change of home or work address
Please login and got to My CIPS to update your profile.

Change email address
Please login and got to My CIPS to update your profile.

My CIPS member account is suspended, what do I do?
Accounts which are in suspense cannot be accessed. Please contact the Customer Response Centre.

Which qualification level should I be on?
Call us on 01780 756 777 and ask for education, where one of our team will talk this through with you.

Cannot download past papers
Remember to log in using you membership number and password.

Advice on becoming a member
Call us on 01780 756 777 and ask for membership or visit these pages.

What is www.cips.org?
www.cips.org is the Chartered Institute for Purchasing & Supply or the CIPS website. CIPS is an international organisation, based in the UK, serving the purchasing and supply profession. Dedicated to promoting best practice, we  provide a wide range of services for the benefit of members and the wider business community.

How is the website structured?
The website is split into a number of broad sections called 'tabs'. These tabs  represent the major interest areas: Each tab has a main landing page reached by using the strip of links – tabs – across the top of every page. Each of these tabs also has a text-based link in the bottom left hand corner of every page.

How do I find what I want on the website?
Navigate within each tab by using the left menu options. Wherever you are, this menu contains links to the pages in the tab. Colour coding gives a clear visual representation of where you are within the section.

Where can I contact CIPS?
You can contact CIPS for general enquiries using the online feedback form. Simply click on the 'contact us' link at the top right of any page.Certain products and services will also have their own contact details, and these will be found in the sections relating to those areas.

Where do I report technical faults with the website?
Faulty pages or applications, broken links and other technical faults should be reported by emailing web@cips.org

Disclaimer
The Chartered Institute of Purchasing & Supply cannot accept responsibility for any errors and omissions on this site or on any site linked to it. Users should verify information found on this or other Internet sites before using it as a basis for decision-making or taking any other action.