Stakeholder Influencing Skills

This two-day course aims to improve your understanding of the methods of communication – both verbal and non-verbal – with a view to improving relationships with whom you interact in your organisation.

Programme content:

Improving communication skills
Gaining confidence in interaction with others in their organisations
Building sound, solid relationships by understanding others
Understanding and applying body language in our relationships
Detecting others’ styles - manipulative and authentic
Handling aggression and non-assertion
Practicing role plays

Benefits to delegates:

Understand behavioural style
Awareness of body language and non-verbal
communication
Develop confidence that is personally
and commercially beneficial
Demonstrate improved positive behaviour
in dealing with internal clients
Prepare and develop personal action plans

Course Dates:

Brisbane

28-29 August

Book now:

Download an electronic booking form here. (Word). Email it to training@cipsa.com.au

Course Fees:

2 Day Course

CIPSA Member $1600
Non-CIPSA Member $1845

All prices exclude GST.

*All fees for New Zealand are payable in $AUD (does not attract GST).

** The New Zealand Ministry of Economic Development supports and endorses CIPS Open Training courses, special rates apply for Wellington delegates. Email training@cipsa.com.au for more information or call CIPS Australia on +61 3 9629 6000.

Group Rates available, please ring +61 3 9629 6000 (or 1300 765 142) for further details.