Supplier Relationship Management

This course is a combination of two previous courses, Contract Management and Supplier Relationship Management. We discuss the basics of contract law and look at different methods and techniques that can be employed to successfully manage supplier performance.

The course will also identify the importance of relationships in contract management and identify what builds trust in the service relationships present in your company today. We will also identify the importance of mutual respect and commitment in delivering sustained value for money for the life of a contract.

Programme content:

This programme will apply facilitated sessions, group discussion and case studies to address the following:

The foundations of contract formation
Basic stakeholder analysis and communication planning
Building trust and resolving disputes
Performance management concepts
Current trends in relationship management

Benefits to delegates:

By the end of this programme, delegates will have a clearer understanding of the following:

The responsibilities of each party to a contract
Ensuring contracts meet stakeholder needs
Developing skills in communicating with all parties involved in contract deliverables
Identifying the drivers of trust in relationships and how dispute resolution is facilitated through strong professional relationships
Identifying various performance management frameworks and the importance of managing the performance of the contract

Benefit to the employer / organisation:

This course benefits the organisation through greatly enhancing the procurement professional’s skills and techniques for managing the various relationships involved in contracts. It also aids the organisation through increasing the understanding of delegates in the undertaking of contractual obligations.

Course Dates:

Auckland*	22 October
Brisbane	6 October
Melbourne	18 July & 30 October

See the full 2008 Open Training Calendar here.

Book now:

Download an electronic booking form here. (Word). Email it to training@cipsa.com.au

Course Fees:

Single Day

CIPSA Member $900
Non-CIPSA Member $1145

All prices exclude GST.

*All fees for New Zealand are payable in $AUD (does not attract GST)

Email training@cipsa.com.au for more information or call CIPS Australia on +61 3 9629 6000.

Group Rates available, please ring +61 3 9629 6000 (or 1300 765 142) for further details.