Practical Training Courses

Introduction to negotiation

Aims
Who should attend
Programme

Fees information
Other information
Request accommodation
Terms and conditions

Aims

You will learn a number of persuasion techniques that can help move other people towards your objectives and how styles and behaviour of negotiators can affect performance.

Who should attend

This course is essential for anyone new to purchasing and who needs to develop their negotiation skills. It will demonstrate why negotiation needs to be planned - there is no such thing as 'too much preparation'. It will show that negotiation involves a number of distinct phases and that a good negotiator should understand and make use of a range of tactics.

Benefits to the organisation

You will be aware of what you need to do to deliver positive outcomes from negotiations you enter into on behalf of your organisation.

Programme

negotiation within the purchasing process
typical buyer/supplier relationships
the importance of preparation and planning
SWOT analysis
setting targets in negotiation
the phases of a negotiation
differing negotiation tactics
negotiation is not all about “price”
the importance of communication skills
ethnics in negotiation
your negotiation checklist.

Fees information

£211 + VAT CIPS members
£235 + VAT non-members

(Includes interval refreshments, lunch and course material)

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Book through our new Early Bird scheme and you'll be sure of your place on our courses AND you'll get an extra 10% SAVING on each training programme booked at least 6 weeks before the start date.

To receive your 10% SAVING please call us on 01780 756777 NOW.

Other information

Where to next?

Effective purchasing negotiation (PB4)
Practical negotiation (PD27)
Understanding the seller (PD35)

Request accommodation

If you require accommodation the night before an event please contact our agents Conference Consultancy using the form below. In the case of an event taking place in a hotel, preferential rates will have been negotiated. All accounts must be settled in full on departure.

Name

Organisation

Telephone Number

Position Within Organisation

Company Address

Post Code

E-mail Address

Date(s) for which accommodation required

Additional Information

Terms and conditions

Confirmation

Acknowledgement of the booking request is emailed immediately the request is received by CIPS. Confirmation of a delegate's place on an event will be sent by post within seven working days of receipt of booking.

Booking

Whilst we always try our best to fit late delegates onto our events, you are advised to book early. To book, please complete a booking form and return it to CIPS with the appropriate fee, purchase order number or other authenticating reference. Where an invoice is to be addressed to a company rather than the delegate(s) the booking must include a purchase order number or other authenticating reference.

Payment

Fees must be paid within 30 days from date of invoice. Cheques should be made payable to 'CIPS'. CIPS accepts the following major credit cards - Visa, Mastercard, American Express and Switch / Maestro debit cards.

In the case of late bookings payment must be made prior to attendance of the event. If payment is not made prior to the delegate attending the event we reserve the right to refuse admission until payment has been made in full.

Please Note: We understand and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the above credit terms.

VAT

Fees quoted are exclusive of VAT, which will be shown separately on the invoice.

Joining Instructions

Joining instructions including venue location are sent at least ten days before the event.

Event documentation

All delegates are provided with comprehensive notes and handouts. Please note that all event literature is copyrighted and may not be reproduced without permission.

Programme

CIPS reserves the right to make unavoidable changes in the programme. Should an event be cancelled, delegates will be notified at least four week prior to the event. CIPS will not accept any liability for any expenses incurred by the delegate(s) or employer(s) prior to this period of notice.

Specific needs

CIPS aims to ensure that its events are accessible to all. If you have any specific needs, please advise us at the earliest possible time and we will contact you to discuss your requirements.

Venues

Venues are sourced and visited ensuring that CIPS standards are met. Venues are normally hotels with good conference and leisure facilities or dedicated conference centres.

Accommodation

If you require accommodation the night before an event please contact our agent Conference Consultancy on 01730 265777 or email enquiries@conferenceconsultancy.com quoting you are attending a CIPS event. In the case of an event taking place in an hotel, preferential rates will have been negotiated. If the event takes place in a dedicated conference centre, the centre will be able to recommend accommodation within a convenient distance.

Cancellations

Where a firm booking has been accepted by CIPS and is subsequently cancelled, the customer will be liable for the following charges:

All cancellations must be received in writing. For cancellations received 5 weeks prior to the event date the fee will be refunded; within five to three weeks the fee will be refunded less a 30% administration charge; within three weeks or less no refund can be made.

Transfers

In the event that a booking is transferred and falls within the above terms; a 10% administration fee will be charged for the period between five and three weeks; three weeks or less no refund can be made. Transfers can be made to any event within a 6 month period.

Substitution may be made at any time.

Site Security

This site uses SSL encryption technology when taking your payment details which are then encrypted on our database. You can check the security of the site by clicking on its GeoTrust Security Certificate icon, which appears on pages where secure information is submitted. Once the order has been processed your payment details are wiped from our database.

Non-EU Delegates

CIPS welcomes delegates from overseas but if you are resident outside the European Union (EU) you should ensure that you have a valid visa and can comply with all immigration requirements before applying for a CIPS course.

Please note that CIPS Training Courses do not qualify you for a student visa or for entry to the UK or other EU countries. Visa information is given on www.ukvisas.gov.uk.

If you wish to apply for entry to the UK you should contact your nearest British Mission that offers a visa service. A full list of UK Overseas Missions is given on www.fco.gov.uk.

CIPS cannot process bookings from outside the EU without full payment in advance. Once payment has been made cancellation fees are payable in accordance with our terms and conditions. If you do not have a visa before applying and you are unable to obtain one, cancellation fees will be levied.

Any other expenses, including travel and accommodation, are the responsibility of individual delegates.

Data Protection Notice

CIPS will hold your contact details on its database. Your data will never be sold or released to a third party to use for their own purposes. CIPS will retain your data and will use it only to communicate with you on CIPS-related issues and to provide information that may be of use to you for the future. Details of the CIPS Code of Practice and Security Statement for Data Protection can be seen on the CIPS website (www.cips.org) or obtained in hard copy from any member of the training team. CIPS commits that its policy and security statement on Data Protection applies equally to members and non-members. For the CIPS code of practice please visit the above website.

Trademark

CIPS, The Chartered Institute of Purchasing & Supply and its logo are all trademarks of the Chartered Institute of Purchasing and Supply.

Discounts

Regional events: BP60, NG40, BS15 and DP50.

Where 3 or more delegates from the same company book at the same time they qualify for a 5% discount. If an individual delegate books more than one regional event they qualify for a 10% discount.

24 February 2010 9:00 AM
Cardiff

Or call us on 01780 756777