Practical Training Courses

Introduction to negotiation

This course is a must for anyone new to negotiation. You will learn skills, techniques and tactics to bargain for the best deal, gain the confidence you need to negotiate a price that’s right with suppliers and you will learn how to strengthen your relationships at work, home and in social situations.

Aims
Who should attend
Programme

Fees information
Other information
Request accommodation
Terms and conditions

Aims

This one-day programme has a great balance between theory and practical exercises in order to embed the learning. What you will learn on this course will be of use in work, home and social situations.

Who should attend

This course is essential for anyone who needs to start to develop their negotiation toolkit. It will demonstrate a range or persuasion methods, the need for a clear structure to any negotiation and the use of effective tactics to get people to move towards your ideal goals dependant upon the situation.

Benefits of attending

You will start to become aware of what you need to do to deliver positive outcomes from negotiations you enter into on behalf of your organisation.

Programme

Overview of the course; objectives; briefing; setting the scene

Introductions

The need for negotiation and what it means; buyer/supplier relationships
Negotiation planning; SWOT analysis
The objectives of the parties
The four phased stages
Understanding of tactics
Timing and location
The behaviour of the negotiator
Techniques of persuasion
Barriers to effective communication; contingency plans
The negotiator's checklist
Measuring success

Fees information

£211 + VAT CIPS members
£235 + VAT non-members

(Includes interval refreshments, lunch and course material)

Other information

Where to next?

Effective purchasing negotiation (PB4)
Practical negotiation (PD27)
Understanding sales people (PD35)
Introduction to NLP (PD34)

Request accommodation

If you require accommodation the night before an event please contact our agents Conference Consultancy using the form below. In the case of an event taking place in a hotel, preferential rates will have been negotiated. All accounts must be settled in full on departure.

Name

Organisation

Telephone Number

Position Within Organisation

Company Address

Post Code

E-mail Address

Date(s) for which accommodation required

Additional Information

Terms and conditions

Confirmation

Acknowledgement of the booking request is emailed immediately the request is received by CIPS. Confirmation of a delegate's place on an event will be sent by post within seven working days of receipt of booking.

Booking

Whilst we always try our best to fit late delegates onto our events, you are advised to book early.

Payment

Where an invoice is to be addressed to a company rather than the delegate(s) the booking must include a purchase order number or other authenticating reference.

Fees must be paid within 30 days from date of invoice. Cheques should be made payable to 'CIPS'. CIPS accepts the following major credit cards - Visa, Mastercard, American Express and Maestro debit cards.

In the case of late bookings payment must be made prior to attendance of the event. If payment is not made prior to the delegate attending the event we reserve the right to refuse admission until payment has been made in full.

Please Note: We understand and will exercise our statutory right to interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to the above credit terms.

VAT

Fees quoted are exclusive of VAT, which will be shown separately on the invoice. A VAT invoice will be sent to cover your payment.

Joining Instructions

Joining instructions including venue location are sent at least ten days before the event.

Event documentation

All delegates are provided with comprehensive notes and handouts. Please note that all event literature is copyrighted and may not be reproduced without permission.

Programme

CIPS reserves the right to make unavoidable changes in the programme. CIPS also reserves the right to cancel an event at any time and offer delegates an alternative date, a credit towards another training event or a refund of fees without any liability for resulting or indirect loss.

Cancellations

Where a firm booking has been accepted by CIPS and is subsequently cancelled, the customer will be liable for the following charges:

All cancellations must be received in writing. For cancellations received 5 weeks prior to the event date the fee will be refunded; within five to three weeks the fee will be refunded less a 30% administration charge; within three weeks or less no refund can be made.

Transfers

In the event that a booking is transferred and falls within the above terms; a 10% administration fee will be charged for the period between five and three weeks; three weeks or less no refund can be made. Transfers can be made to any event within a 6 month period.

Substitution

Substitution may be made at any time; if the member status of the delegate changes, the fee will be amended accordingly.

Site Security

This site uses SSL encryption technology when taking your payment details which are then encrypted on our database. You can check the security of the site by clicking on its GeoTrust Security Certificate icon, which appears on pages where secure information is submitted. Once the order has been processed your payment details are wiped from our database.

Non-EU Delegates

CIPS welcomes delegates from overseas but if you are resident outside the European Union (EU) you should ensure that you have a valid visa and can comply with all immigration requirements before applying for a CIPS course.

Please note that CIPS Training Courses do not qualify you for a student visa or for entry to the UK or other EU countries. Visa information is given on www.ukvisas.gov.uk.

If you wish to apply for entry to the UK you should contact your nearest British Mission that offers a visa service. A full list of UK Overseas Missions is given on www.fco.gov.uk.

CIPS cannot process bookings from outside the EU without full payment in advance. Once payment has been made cancellation fees are payable in accordance with our terms and conditions. If you do not have a visa before applying and you are unable to obtain one, cancellation fees will be levied.

Any other expenses, including travel and accommodation, are the responsibility of individual delegates.

Data Protection Notice

CIPS will hold your contact details on its database. Your data will never be sold or released to a third party to use for their own purposes. CIPS will retain your data and will use it only to communicate with you on CIPS-related issues and to provide information that may be of use to you for the future. Details of the CIPS Code of Practice and Security Statement for Data Protection can be seen on the CIPS website (www.cips.org) or obtained in hard copy from any member of the training team. CIPS commits that its policy and security statement on Data Protection applies equally to members and non-members.

Trademark

CIPS, The Chartered Institute of Purchasing & Supply and its logo are all trademarks of The Chartered Institute of Purchasing and Supply.

Specific needs

CIPS aims to ensure that its events are accessible to all. If you have any specific needs, please advise us at the earliest possible time and we will contact you to discuss your requirements.

Venues

Venues are sourced and visited ensuring that CIPS standards are met. Venues are normally hotels with good conference and leisure facilities or dedicated conference centres.

Accommodation

If you require accommodation the night before an event please contact our agent Conference Care on 02476 369737 or email cips@conferencecare.com quoting you are attending a CIPS event. In the case of an event taking place in an hotel, preferential rates will have been negotiated. If the event takes place in a dedicated conference centre, the centre will be able to recommend accommodation within a convenient distance.

Discounts

Regional events: BP60, NG40, BS15 and DP50.

Where 3 or more delegates from the same company book at the same time they qualify for a 5% discount. If an individual delegate books more than one regional event they qualify for a 10% discount.

15 September 2010 9:00 AM
Manchester

Or call us on 01780 756777