A two-day workshop exploring how to deal with suppliers in all areas of spend, focusing around relationships themselves, their complexities, and how to repair or manage a dysfunctional relationship.

Learning outcomes:

Upon completion of this course, delegates will be equipped with:

• Feedback mechanisms that help with engaging suppliers and concluding what forms of measurement should be used to assess and augment the relationship.
• Templates to target the drivers of relationships with action plans, allowing for changing priorities based on context.
• Confidence to compile and manage a diverse portfolio of supplier relationships, and categorise each relationship appropriately. Within the relationship, the delegate will also be able to assign roles more clearly, and establish how the relationship will be put into practice to best serve both parties where appropriate.
• Delineate clearly between measurement of supplier performance and the development of a supplier’s relationship, in order to best classify where the organisation is at and how best to push towards a mutually beneficial outcome.
• The skills to cooperate with suppliers to develop mechanisms around governance and keep the process secure, and stave off the possibility of a relationship failing or devolving into dysfunction and mistrust.

A look at the various methodologies, theories and techniques that assist in managing contracts, explored across a one-day workshop.

Learning outcomes:

Upon completion of this course, delegates will be equipped with:

• An understanding of the role of contract management, and how vital the role of a contract manager is in the procurement lifecycle. Furthermore, the course will explore how vital strong relationship management is for the role.
• The ability to outline the various components of a contract and the lifecycle of its management. This includes a run through of the variety of contract management tools that are in common use, and also how to apply them.
• The skills to identify and plan around contract variations, and manage potential risks in regards to them.
• The tools to realise the intent of a contract in practice and put the deliverables into effect.
• A look at the contract management planning process, and how to ensure this is appropriate for the given contracts in play.

An exploration of the methodologies and theory behind category management over the course of two days, focusing in particular on how to generate and mitigate the loss of value through this process.

Learning outcomes:

Upon completion of this course, delegates will be equipped with:

• An overview of the category management process from end-to-end, looking at the various activities and theories that comprise said process. The delegate will also develop a keen understanding of how vital the category management process is and will be able to reinforce this in the eyes of their stakeholders.
• An understanding of how a category manager influences and drives this process, focusing on how the individual can deliver value to the group though the appropriate application of their understanding.
• Critical knowledge and confidence around how to engineer plans for category development, factoring in complexity and responding accordingly.
• A grasp of the strategies behind category management that can assist driving towards the desired outcomes when contending with supplier performance and demand.
• The skills to delineate between different types of category management relating to procurement, purchasing, and sourcing, as well as awareness around how to mitigate potential risks surrounding role conflict and wrongheaded stratagems.

An exploration of the methodologies and theory behind category management over the course of two days, focusing in particular on how to generate and mitigate the loss of value through this process.

Learning outcomes:

Upon completion of this course, delegates will be equipped with:

• An overview of the category management process from end-to-end, looking at the various activities and theories that comprise said process. The delegate will also develop a keen understanding of how vital the category management process is and will be able to reinforce this in the eyes of their stakeholders.
• An understanding of how a category manager influences and drives this process, focusing on how the individual can deliver value to the group though the appropriate application of their understanding.
• Critical knowledge and confidence around how to engineer plans for category development, factoring in complexity and responding accordingly.
• A grasp of the strategies behind category management that can assist driving towards the desired outcomes when contending with supplier performance and demand.
• The skills to delineate between different types of category management relating to procurement, purchasing, and sourcing, as well as awareness around how to mitigate potential risks surrounding role conflict and wrongheaded stratagems.