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Fellows event - Learning with The Hostage Negotiator

Overview

Fellows event - Learning with The Hostage Negotiator 

CIPS Fellows invite you to an evening of learning from Richard Mullender, The Hostage Negotiator

After military service and time in the private sector, Mullender joined theCPD 2 Metropolitan police.

He worked as a detective investigating serious crimes. Then one life-changing day he trainedto become a hostage negotiator.

His skills were so well regarded that he was appointed Lead Trainer at Scotland Yard’s National Hostage and Crisis Negotiation Unit.

Richard Mullender has built his career on developing elite-level listening skills.

What he has to share with you will surprise, entertain and challenge you in equal measure.

The cost to attend this event is £15.00 per person inclusive of vat which will be added at the end of the booking process.  Please note, there is a 2% surcharge for credit card bookings.

Date: Tuesday 07 November 2017
Venue: Welsh Government Office (London)
Fee: Members - £12.50 per person

Availability:

20 Places left - Booking ends on Sunday 05 November 2017

Audience

This event is open to CIPS Fellows only.

Programme

18:30  -  Event registration and refreshments
19:00  -  Event start
19:10  -  Richard Mullender
20:00  -  Q&A
20:30  -  Refreshments and networking
21:30  -  Event close

Speakers

Richard Mullender, CEO Mullenders

Learn from Richard Mullender the hostage negotiator 

When did you last listen? Really listen?
Not bide your time until you could get your point across.
Not plan your argument, or jump in with advice. But listen,
with your full attention…
So if your life depended on it, or theirs did, you could say for certain where the other person was coming from and why.
Struggling?
If you recognise yourself here, you’re not alone. We all do it.
Or rather don’t.
Listen that is.
Which means we communicate at a disadvantage.
Because everything starts with listening.
As a hostage negotiator, Richard Mullender has built his career on developing elite-level listening skills.
What he has to share with you will surprise, entertain and challenge you in equal measure.
Biography of speaker:
After military service and time in the private sector, Mullender joined the Metropolitan police.
He worked as a detective investigating serious crimes. Then one life-changing day he trained
to become a hostage negotiator.
His skills were so well regarded that he was appointed Lead Trainer at Scotland Yard’s National Hostage and Crisis Negotiation Unit.
Talks with the Taliban
We’re not at liberty to tell you Mullender’s full activities in defence of British subjects abroad. However he was part of the team that negotiated the high-profile release of three UN workers held hostage by the Taliban in Afghanistan in 2004. And Mullender’s listening expertise contributed to the intelligence that informed the rescue of Norman Kember in Iraq in 2006.
Life or Death Listening Training
In the decade since leaving the police, Mullender has established his own independent consultancy where his skills have been in high demand.
Training for law enforcement agencies including
Scotland Yard Crime Academy
The Federal Bureau of Investigation (FBI)
The South African Directorate of Special Operations, aka The Scorpions
Police forces in Brazil, the Philippines and Cyprus
Advising international government bodies including
The United Nations
The World Food Programme (as consultant to the Head of Security)
The Maltese Government (pre-Commonwealth Heads of Government meeting)
The Indian secret services
Coaching for the public and private sector including
Accor Hotels BAE (Dettica) BNP Paribas Cambridge University CIMA IMI plc
Leeds University Norton Rose Oracle SAS Shell SJ Berwin TGI Fridays

When did you last listen? Really listen?  Not bide your time until you could get your point across.  Not plan your argument, or jump in with advice.  But listen,with your full attention…

So if your life depended on it, or theirs did, you could say for certain where the other person was coming from and why.

Struggling?

If you recognise yourself here, you’re not alone.  We all do it.  Or rather don’t.  Listen that is.  Which means we communicate at a disadvantage.  Because everything starts with listening.

As a hostage negotiator, Richard Mullender has built his career on developing elite-level listening skills.  What he has to share with you will surprise, entertain and challenge you in equal measure.

Biography of speaker:

After military service and time in the private sector, Mullender joined the Metropolitan police.  He worked as a detective investigating serious crimes.   Then one life-changing day he trainedto become a hostage negotiator.  His skills were so well regarded that he was appointed Lead Trainer at Scotland Yard’s National Hostage and Crisis Negotiation Unit.

Talks with the Taliban

We’re not at liberty to tell you Mullender’s full activities in defence of British subjects abroad.  However he was part of the team that negotiated the high-profile release of three UN workers held hostage by the Taliban in Afghanistan in 2004.  And Mullender’s listening expertise contributed to the intelligence that informed the rescue of Norman Kember in Iraq in 2006.

Life or Death Listening Training

In the decade since leaving the police, Mullender has established his own independent consultancy where his skills have been in high demand.

Training for law enforcement agencies including

  Scotland Yard Crime Academy

The Federal Bureau of Investigation (FBI)

The South African Directorate of Special Operations, aka The Scorpions

Police forces in Brazil, the Philippines and Cyprus

Advising international government bodies including

The United Nations

The World Food Programme (as consultant to the Head of Security)

The Maltese Government (pre-Commonwealth Heads of Government meeting)

The Indian secret services

Coaching for the public and private sector including

Accor Hotels BAE (Dettica) BNP Paribas Cambridge University CIMA IMI plc Leeds University Norton Rose Oracle SAS Shell SJ Berwin TGI Fridays

Fee

The cost to attend this event is £15.00 per person inclusive of vat which will be added at the end of the booking process.  

Please note, there is a 2% surcharge for credit card bookings.

Venue

Welsh Government Offices

25 Victoria Street

City of Westminster

London

SW1H 0EX

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