Training Courses (UK)


Supplier performance - measurement and management

Tuesday, 16 October 2018 - BIRMINGHAM

US$475.42

non-member US$528.24
Supplier performance - measurement and management
7 Places Left Booking ends: 8 Oct 2018

Ensure your suppliers are achieving and maintaining positive working behaviours

By the end of this course you will be able to:

  • Understand the benefits of regular supplier performance management
  • Identify and develop appropriate key performance indicators (KPIs)
  • Carry out regular assessment and evaluation of suppliers using a variety of mechanisms and techniques including the use of service levels agreements (SLAs)
  • Develop strategies to reinforce positive working behaviours and prevent poor performance

 

Early bird booking available - see 'fee' tab for details.

    Audience

    Is it right for me?

    This one-day course will provide guidance on maintaining strong supplier performance, with particular emphasis on the measures and performance criteria by which suppliers will be assessed.  Delegates will understand how to set and get agreement for appropriate and workable targets.  The course will also explore how to regularly evaluate supplier performance and how to address performance issues.

    Programme

    What key points will the training cover?

    • Performance management process
    • Key performance indicators (KPIs)
      - Target setting
    • Assessment and evaluation tools and techniques
    • Service level agreements (SLAs)
      - Agreeing SLAs
      - Mechanisms for monitoring SLAs
    • Performance reviews, outcomes and action plans

    Speakers

    CIPS Direct Associates

    CIPS Direct Associates are appointed for their extensive knowledge and experience in the procurement and supply sector.  The tutor for this course has been specially selected for their particular skills and expertise in the subject area.  This is a crucial part of CIPS' ongoing commitment to ensure all of our delegates have a high-quality, informative and enjoyable learning experience.

    Venue

    Tuesday 16 Oct - BIRMINGHAM

    De Vere Colmore Gate
    5th & 7th Floor Colmore gate
    Colmore Row
    BIRMINGHAM
    West Midlands
    B3 2QD
    UNITED KINGDOM
    1. Choose Date

    Login now if you already have a CIPS account to pre-populate your details. CIPS Members also receive a US$52.82 discount on this event if logged in.

    Course:
    Supplier performance - measurement and management
    Please choose venue:
    16 October 2018

    5th & 7th Floor Colmore gate, BIRMINGHAM

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