Summary of presentation: Getting the best out of Suppliers – Service Levels and Performance Management
Biography of speaker: Patrick is a Solicitor in the Outsourcing, Technology and Commercial team at Wright Hassall, in Leamington Spa, where he advises a wide variety of clients, which range from start-ups and sole traders, SMEs, regional and national businesses right the way through to internationally-listed companies.
Patrick has drafted, negotiated and advised on a vast array of commercial contracts from both the supplier and the customer perspective, including:
- warehousing and logistics agreements;
- major IT and telecoms outsourcing contracts; and
- terms and conditions for the supply of goods and/or services.