Post-contract evaluations can help avoid future issues  ©Sabuhi Novruzov/AdobeStock
Post-contract evaluations can help avoid future issues ©Sabuhi Novruzov/AdobeStock

How to learn from contracting mistakes

8 June 2018

Studying failed contracts can ensure the same errors are not repeated, a CIPS Nigeria conference speaker said

At the end of last year, about 12,000 federal projects in Nigeria had been abandoned, Olubusola Ogunbanwo, supply chain general manager at oil and gas company Seplat, told delegates at the recent CIPS Nigeria branch event.  

Poor monitoring, corruption, government changes or delays in payment are just some of the reasons why both public and private sectors are sometimes unable to achieve contract objectives – a major concern to stakeholders, he said.  

To cut failure rates in Nigeria and help achieve objectives in future contracts, organisations should conduct post-contract evaluations, looking at deliverables, contractor performance and the internal contract management team, comparing results with similar projects and identifying areas of improvement. 

These can help formulate future contracts with improved processes and more detailed terms and specifications, he added.

In-progress checks should also be established, with decision gates established at key points achieved to allow the project to continue, regular performance assessments, identifying areas that work well, opportunities missed, and success of problem solving or innovative techniques. 

Final evaluations can be set across deliverables, contractor performance and the internal contract management team. Reviews of the project management and team collaboration across the supply chain should also be reviewed, delivering an assessment of successes and failures in a blame-free culture.

“Whether post-completion or in-progress evaluation, it must be based on evidence,” Ogunbanwo said, including records, reports, product data and assessment or performance indicators.

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