Revamp prompts CGU chief to quit

28 June 2000
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29 June 2000 | Geraint John

Alf Noto, director of supply chain and purchasing at CGNU, the UK's biggest insurance company, is to leave this week after bosses at the newly merged firm decided to split his job three ways, writes Geraint John.

His responsibilities for day-to-day purchasing, claims expenditure and print operations at CGU, which joined with rival Norwich Union to form CGNU last month, will be divided up as part of a restructuring of the function.

Noto told SM that he had pulled out of the selection process for jobs in the new company because he wasn't interested in a lesser role and moving from London to Norwich, where purchasing and supply control will rest.

Since joining CGU in January 1999, Noto has built a 30-strong department from scratch and achieved cost savings of £40 million on an annual spend of £1.2 billion. An ambitious three-year plan designed to slash the firm's supplier base and improve its customer service was expected to create savings of more than £200 million by 2002.

"I'm very disappointed not to be able to see this through. We've spent a lot of money training people and formed a strong team spirit," said Noto, who added that he was considering a number of new job options.

Uncertainty surrounds the future of other members of the team, which is based in London and Perth. Ros Barbier and Gary Caswell, who had operational responsibility for purchasing and supply chain activities respectively and reported to Noto, are in discussions about possible roles.

A decision about where to locate more junior staff has yet to be taken.


Tower Hill, London (Greater)
£43,000 PA
St Mungo’s
Yeovil, Somerset
Up to £45,000
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