30 November 2000
Companies across the industrial spectrum are predicting massive expansion in the use of web-based business-to-business technology, according to a recent survey on e-commerce.
While companies said only 3 per cent of their transactions were conducted over the Internet in the past 12 months, they forecast this would rise to 20 per cent in the next two years.
In the survey of 400 companies by Mori for Cranfield School of Management and sponsored by Microsoft, similar rises were reported by retail, financial and public sector companies.
But 38 per cent of companies had invested nothing in electronic business in the past year and fewer than half had a business-to-business e-commerce strategy.
The report authors say the reason many companies are considering e-commerce now may be because they diverted resources into combating the millennium bug last year instead of developing e-commerce capability.