New chairman predicts greater focus on clients

20 September 2000
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21 September 2000

Purchasing within higher education will become "more client-focused", according to the new chairman of the Association of University Purchasing Officers.

"Procurement will change in terms in the quality of service we provide and [have] a more business-like approach," said Vincent John, director of procurement and business services at the University of Greenwich.

He foresees a move towards "service statements" being made by support services, including purchasing departments, which will emphasise delivery of services and their effectiveness.

He welcomed the Joint Procurement Policy and Strategy Group's move to appoint an e-procurement specialist.

"We require a practitioner's knowledge of e-procurement when implementing these systems. This is in the spirit of a more collaborative approach to the delivery of procurement within higher education."

John's election comes as the AUPO council clarifies the roles of its nine members.


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