13 March 2003
Companies continue to rely on paper-based purchasing processes as their expectations of e-procurement reduce, a survey has revealed.
In a poll of 50 global firms, payment solutions provider American Express and consultancy Accenture found that the use of paper-based procurement processes is expected to fall by 11 per cent this year, but will remain the dominant purchasing method.
Manual processes accounted for 41.5 per cent of current transactions, and those that used e-procurement and enterprise resource planning largely combined them with paper invoices.
E-procurement accounted for 14 per cent of the average company's spend, and purchasing cards 5 per cent.
American Express predicts marginal growth for each method this year.
James Power, vice-president of corporate purchasing solutions at American Express Europe, said: "It's hard to flick one switch and see a dramatic change. People are gradually moving away from paper to consolidated electronic processes."