US small firms head for web in greater numbers

7 May 2003
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08 May 2003

Small firms in the US are increasingly conducting procurement online, according to the Institute for Supply Management's (ISM) quarterly Report on eBusiness.

A third of purchasers at small businesses described the Internet as "very important" or critical in the first quarter of 2003, compared with just over a fifth in the final quarter of last year.

Small firms bought nearly a tenth of their goods online, and almost three-quarters used the web for direct goods, compared with 59 per cent in the last quarter of 2002.

Their increased use of the Internet offset a slight decline among purchasers at larger firms, whose use dipped by 2 per cent despite a fifth saying the web was critical to their overall purchasing.

The ISM polled 291 procurement staff for the survey.

SMmay2003

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