Middle managers feel undervalued by colleagues

3 September 2003
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04 September 2003

Senior and middle management supply chain professionals believe they are undervalued by their colleagues, even though boardrooms increasingly recognise the importance of supply chain issues.

That is the conclusion of independent research by Susannah Gooch, an MBA candidate at the Cass Business School, of City University in London.

Gooch, who interviewed 39 non-supply chain board members and 50 supply chain practitioners, found 60 per cent of board members said their knowledge of supply chain issues was good.

But purchasers, during focus group discussions, said that their immediate managers and colleagues in other departments actually considered their work "as almost an afterthought in areas such as acquisitions", said Gooch.

"But they realised there are things they can do themselves to improve their situation, such as inviting other departments to their supply chain meetings."

Gooch has been a project manager for investment organisations and financial institutions.


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