07 October 2004 | Cara Whitehouse
Logistics providers will need to expand their services to stay ahead of the competition, according to the new managing director of ACR Logistics.
"The traditional services provided by logistics companies, such as national and regional distribution centres, are becoming more and more of a commodity," Glenn Lindfield told SM. "It is more important than ever that we can sell the right solutions."
Such competitive services could include the management of a company's non-resale goods, equipment management or installation services.
"Many major manufacturers and retailers are using their own systems to run their own logistics, so we have to develop other areas of value-added services that they will be happy to contract out."
He said a scheme to tackle driver shortfalls has been set up to offset problems with the new European Union working time directive, to come into force in March, that limits the number of hours a driver can be behind the wheel (see Viewpoint
, 22 July).
Lindfield joined the company from Christian Salvesen, where he worked for 16 years, in 1999 as operations director in its consumer division.
ACR Logistics is the new name for Hays Distribution Services.