Marrakech promises fast resolution to disputes

8 June 2005
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09 June 2005 | David Arminas

A new online management program will, according to its developers, allow purchasers to settle disputes with suppliers more quickly.

Express: Procure, a purchase-to-pay product from software company Marrakech, is designed to slash communication times between buyers and their suppliers.

"It's an on-demand model where the purchaser plugs into the system, which sits on the internet," said John Bantleman, chief executive of Marrakech.

The package allows purchasers to enter a supplier's catalogue, pick up product and service information and then transfer it to the Marrakech program.

The cost starts at about £3,000 a month. Users also only pay for the times they use the service, he said.

The program gives suppliers their own web facility to see what they have sent, what their clients have received, and what invoices have been issued by the purchaser.

Bantleman said suppliers use the system for free.

"We don't charge suppliers because that inhibits uptake.

"This way nobody is arguing with suppliers about the cost of getting on board."

Express: Procure is the first of three modules planned by Marrakech for launch by the end of the year.

Express: Analyse will focus on analysing spending data, patterns and off-contract buying.

The third system, Express: Optimise, will analyse procurement options and processes.


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