22 May 2007 | Antony Barton
Marks and Spencer has increased its spend on supply chain and technology by almost 200 per cent over the past year.
The supermarket chain says it is investing in areas such as RFID and point-of-sale systems "to support the future growth of the business and improve the customer experience in store".
It also says the expenditure reflects investment made in new distribution centres for food and general merchandise.
Preliminary results for 2006-07, released today, show the company spent £114 million on its supply chain and technology in the year to 31 March 2007, rising from £39 million the previous year.
It has sought to expand the use of RFID since an in-store test in 2004 showed the technology provided greater accuracy in supply chains (News, 19 February 2004).
The company also says it has improved buying by ensuring teams are focused on the right values, pricing schemes, levels of newness and product innovation.