Business travel groups to tackle pricing and processes

24 June 2008
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25 June 2008 | Jake Kanter

The Guild of Travel Management Companies (GTMC) and Institute of Travel Management (ITM) have joined forces to investigate and challenge business travel purchasing.

Members of the GTMC, which represents suppliers, and the ITM will set up an industry task force to examine payment processes and transparency of pricing.

The groups want to examine how the relationship between the travel management companies and their suppliers affects costs for business travel buyers. And both organisations want to make processes and pricing more transparent.

They also aim to ensure it is easier for travel management firms to purchase services such as airfares and accommodation. Philip Carlisle, chief executive of the GTMC, said he wants business travel buyers to use their experience and data to recommend alternative payment models.

Paul Tilstone, executive director of the ITM, added: "It's really important to act on the issues in this industry rather than continue to pontificate." The groups will announce their findings and recommendations in May 2009.


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