Compass Group to use e-buying to improve SRM

27 January 2009

27 January 2009 | Jake Kanter

Compass Group aims to improve its supplier relationship management by implementing an e-procurement system.

The catering provider, which spends £4 billion a year on goods, services and food, said the technology would speed up processes and free up more time to concentrate on SRM.

Compass hopes to improve vendor performance in corporate social responsibility and health and safety to ensure it is compliant with company policies.

Richard Page, international purchasing director, food, said it was vital the company's procurement is "effective and thorough", especially in the current economic climate.

"With this time being especially competitive, it is essential that our purchasing teams deliver the best possible results in a transparent, ethical and measured way," he told

Page hopes the BravoSolution system will also help Compass obtain better prices from suppliers in the next few months by making it easier for bidders to access contracts. He added Compass wanted to improve its ability to "identify, evaluate and introduce" new vendors and strengthen its position as a customer of choice.

Last year Compass was tackling rising food costs by reducing the number of product lines it offered as part of Management and Performance (MAP) programme (Web news, 27 March 2008). Page explained the e-procurement system would assist the project, helping Compass balance consumer demands with efficient purchasing.


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