Specialist function for outsourcing

20 January 2009

20 January 2009

The involvement of buyers and IT professionals in outsourcing deals may soon be reduced. This follows the emergence of dedicated functions to manage the process.

According to the Offshore Futures Report, published by advisory firm Alsbridge, the complexity and expertise necessary to source and manage outsourcing deals in the future will see the development of specific functions to handle them.

"The question will be, 'how important is it to the business?'. Is the need for offshoring about additional skills or is it so important that you need new roles specialising in it, or a specific function?" said Paul Morrison, director at Alsbridge.

It has often been difficult for firms to make responsibility for outsourcing fit within traditional departments such as procurement, supply chain or IT, he added. Outsourcing specialists would be a career evolution for procurement professionals, technical specialists and industry experts.

"A successful function is multi-disciplinary. A big core will come from IT and procurement because they are natural starting points." And he believes the trend will begin to emerge over the next five to ten years. "At the moment outsourcing is only central to a few firms, but in five to ten years it will be central to most. It would be unusual not to have a centre of expertise to manage and track global sourcing."

SMjan2009

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