IT department 'best suited' to purchase of mobile technology

15 June 2010

15 June 2010 | Paul Snell

The ability of IT staff to manage and secure mobile technology is inhibited when devices are bought by procurement, a study claims.

A survey of 200 UK IT directors at firms with more than 1,000 employees found 81 per cent thought devices such as mobile phones and tablets (such as the iPad) were harder to manage when the IT department didn’t buy the technology itself.

When the IT team is not involved in the purchase, security and the need to upgrade software is often left up to the individual, leading to varying levels of protection and care taken over company data on the devices. A total of 94 per cent of IT leaders also believe this technology needed to be decommissioned more securely.

In addition, 88 per cent of those questioned by Vanson Bourne on behalf of IT services provider Damovo UK said they wanted greater visibility into how employees used devices to better manage costs, as well as improve security.

“It is clear that IT should play a key role in the procurement of mobile devices, as it is best suited to the role from a cost, security and management perspective,” said Alex Donnelly, portfolio manager at Damovo UK. “The latest mobile device management solutions can provide IT departments with far greater visibility and control over the mobile devices on their network.”

Some 92 per cent of IT directors said security threats had increased as a result of more staff working and accessing corporate networks remotely. Respondents believed staff surfing social networking sites (55 per cent) or porn sites (30 per cent) were not only the biggest threats to security but also staff productivity. But as many staff use portable technology for personal, as well as business, reasons 63 per cent of IT chiefs found enforcing policies on use tricky.

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