Departments outside procurement should be involved in P2P

28 September 2011

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28 September 2011 | Adam Leach

Companies should involve the wider business when implementing purchase-to-pay (P2P) and provide training to ensure success, according to yesterday’s CPO Agenda webinar.

Speaking on the panel for the event, ‘How to get the most out of your procure-to-payinvestment’ sponsored by Capgemini, James Ratcliff, director of European procurement at Kimberly-Clark, said he set up a procurement council to develop strategy and track the progress and potential improvements of the programme. The council was made up of representatives from across the business and had a senior level executive, which was key to driving it through.

Preparation is also important: “It is definitely worth pre-planning, especially about how the overall process should look. The more planning the better,” he added.

Jim Carter, head of policy and purchasing operations and strategic sourcing, Network Rail, highlighted the need to involve those outside procurement. “We set up a P2P steering group with strong executive attendance. The more you can involve the business, the better.”

While inclusion in the development process is a must, training is also key. Ulrich Riedel, head of purchasing cross functions, Allianz Deutschland, said: “Training, training, training. Don’t underestimate the training the user needs.”

Pontus Bjornsson, vice-president and head of sales, marketing and account management, Capgemini Procurement Services outlined five key elements required to get the most out of a P2P investment. He recommends taking a category-based approach, maximising usability so it can be adopted across the business, using cloud computing, adopting a customer-service approach to working with users and implementing a ‘no purchase order, no pay’ rule.

Next month CPO Agenda will host a cost cutting summit. ‘How buyers can getmore spend under management, make savings and affect the bottom line' will take place on 20 October at 6.30pm at One Moorgate, London, sponsored by Capgemini Procurement Services and SAP.

☛ The next CPO Agenda webinar will be on ‘Spend management: How do you do it and how do you optimise it?’ and will take place on 27 October. Email Zoe Bearne to register your interest.

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