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13 September 2011 | Angeline Albert
Talent management remains a problem that organisations are trying to overcome, according to a survey of 432 global procurement executives published by Accenture.
The Accentureresearch and insights into high performance in procurement report identified areas in which purchasing
professionals will focus more attention on over the next five years, and found
CPOs are keen to overhaul approaches to talent management.
They said the main
procurement shortfall is in the area of competency building at all levels,
spanning traditional purchasing techniques and new skills necessary to lead the
charge into sustainability, risk management and product innovation.
“Talent may well
be the procurement organisation’s single most scarce resource in the next
decade. Yet it appears to be the one procurement dimension in which
organisations still do not excel. If this situation persists, procurement will
be hard-pressed to hire and retain the talent needed to support long-term
success,” said the report.
One CPO said he had too many buyers who were comfortable only with competitive bidding competencies. The report said
the ability to conduct more advanced strategic thinking is becoming more
important and “procurement organisations should balance strong competence in
competitive bidding with advanced strategic skills”.
Jeremy Robinson, head of UK & Ireland sourcing and procurement at
Accenture said: “Getting talent management right is an issue. As well as
developing buyers, companies need to look outside the function.”
He highlighted the case of a financial organisation involved in motor
claims insurance management that trained some of its engineers to become buyers
because of their in depth technical knowledge.