Compliance no trouble for travel buyers

23 November 2012

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23 November 2012 | Adam Leach

Driving compliance with corporate travel programmes has not become more difficult for buyers, despite the increasing role played by websites and mobile technology when booking business travel.

In response to a question posed by SM in the annual Business Travel Show survey, just 17 per cent of respondents said that pushing compliance had become more difficult over the past year. The remainder of respondents said it had not, or it remained unchanged.

Those who said it had become more challenging pointed to a rise in online booking services, revisions of travel policy, a greater role played by mobile technology and a growing traveller frustration with policy. Cost cutting programmes and the impact of company acquisitions that led to a lack of new corporate policies, were also highlighted as drivers.

The survey, which was completed by 178 respondents, also found 38 per cent had seen travel budgets increase compared with 2011, and 37 per cent expected to have their budgets increased again for the next year. In terms of the number of trips arranged, 45 per cent of respondents said they were up, 30 per cent said they were down, 22 per cent said they were the same and 3 per cent admitted they didn’t know.

For 2013, 47 per cent expect to arrange more trips, 22 per cent expect fewer, 23 per cent the same and 8 per cent are as yet unsure.

The Business Travel Show will be held at Earls Court in London on 5-6 February 2013.

Calderbridge, Seascale
£52,518 - £64,233
Aylesbury, Buckinghamshire
£25k-£30k + benefits
GPA Procurement
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