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26 April 2013 | Adam Leach
The buyer of the future will spend more time developing relationships with stakeholders and suppliers, with technology taking care of the more mundane activity.
A Supply Business webinar, Purchasing Technology for the 2016 CPO, held in association with Zycus yesterday, looked at how the evolution of technology such as e-procurement systems will impact the profession.
Listeners heard the days of buyers sitting back and waiting for the right solution to come along are coming to an end, and the in the future purchasers would have to be more engaged with what is going on in new markets.
Responding to a question as to what the technology of the future would mean for the role of the buyer, Duncan Jones, vice president and principal analyst at Forrester Research, said: “What we’re going to see is buyers doing all the things that they should be doing at the moment but don’t have the time to do. So auditing suppliers and making sure that they’re supplying you with beef when you contracted them to supply you beef and not sending you horse by mistake.”
Will Sheeran, an experienced procurement director who has held roles at Supreme Group and Royal Group, advised listeners to check where the provider’s support is located before choosing an e-procurement solution.
He said as the working week differs around the world - in the Middle East it runs from Sunday to Thursday - problems could arise. “You need to look at where the location of the support is and whether they will be able to provide that while you’re running your business.”
☛ A replay of the webinar will be available on the Supply Business website soon