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6 May 2014 | Gurjit Degun in Las Vegas, US
A social media network designed to help purchasers connect with suppliers has helped Intermountain Healthcare save a “dramatic” amount of time.
Joe Walsh, the healthcare provider’s assistant vice president of procurement, was speaking yesterday at the International Supply Management Conference in Las Vegas, Nevada, US held by the Institute for Supply Management.
Mazree.com was developed by Curtis McEntire, senior manager of supply chain solutions at Intermountain Healthcare. The business-to-business site allows companies to communicate with their suppliers by posting information on the site. Firms can also use it to keep contact information up-to-date as the site creates an electronic business card for users.
McEntire said Mazree has helped Intermountain keep a track of communications with suppliers through the ‘company notes’ section. “Now every time we meet with a company we go onto its profile and write notes so it’s all stored,” he said.
Walsh said he no longer takes business cards to vendor meetings, but instead asks supplier to connect with him through Mazree.
He added: “We saw a dramatic reduction in emails [answering supplier queries], the number of calls from suppliers also dropped. We are seeing a reduction in that churn. We used to take hundreds of cold calls but now we ask potential suppliers to use Mazree. It is saving us a dramatic [amount of] time. I think Mazree intends to introduce a new way of collaborating and takes interaction to the next level.”