Free Wi-Fi more important than breakfast, say travellers

24 March 2015

Mobile technology and constant connectivity are the new priorities for business travellers, according to research.

Egencia’s Business Travel and Technology Study found free Wi-Fi and internet hot spots are more important to business travellers than free breakfasts or parking.

The Egencia study, which polled 1,000 business travellers in the UK, France and Germany, also found a growing convergence of expectations for business and leisure travel.

It found 62 per cent of respondents said “seeing new places” and “having new experiences” were what they liked most about business travel.

More than of half of respondents, 54 per cent, added personal holidays on to their business trips last year the study found.

However, respondents said the two emotions they most associate with business travel were stress, 48 per cent, and exhaustion, 41 per cent. Respondents also estimated around 40 per cent of their travel time was deemed unproductive.

Travellers preferred smartphones and mobile devices to be productive, shortly followed by laptops, the study found.

In the survey, 87 per cent of respondents said it was reasonably or very important to be connected with family and friends on travel.

Egencia UK managing director Graham Kingsmill said: “Travellers tell us they want easy, productive business trips, and an experience they can enjoy. The Egencia study helps companies think about how to better meet travellers’ demands through smart, intuitive technology and service.”

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