that Xchanging's share price has risen by ten per cent since the firm's flotation last week shows the confidence that investors and the market has in the current BPO boom that has been predicted this year. And according to some increased procurement outsourcing is driving this boom forward.Back in January the procurement outsourcing market was described as "red hot
", and just last week outsourcing in Eastern Europe was described to me as "unbeatable".
But if investors and financial analysts are giving their support to third party purchasing, does this mean there will be increasing pressure on the profession to take the outsourcing route? And how can buyers persuade their bosses outsourcing might not always be the best option?