A can't do attitude

30 August 2007

This week a reader has asked:

“Suppliers to my company, a major UK airport, usually use third party couriers for deliveries. Despite spelling out our specific delivery requirements, which often require prior notification and identification, we often find deliveries problematic due to a 'can't do' attitude from the carrier. What action can we take with our suppliers to ensure their couriers don't let us both down?”

- Commercial buyer, Midlands

Do you have any suggestions?

LATEST
JOBS
Yeovil, Somerset
Up to £45,000
Screwfix
Reading, Berkshire
Up to £55k + £4k car allowance
GPA Procurement
SEARCH JOBS
CIPS Knowledge
Find out more with CIPS Knowledge:
  • best practice insights
  • guidance
  • tools and templates
GO TO CIPS KNOWLEDGE