Whither SRM?

6 November 2007

One of the first articles that we published soon after I joined SM asked if buyers were getting the most out of supplier relationship management (SRM).

Some of the criticism at the time was that it was underdeveloped and there wasn’t a consensus about how buyers should approach the topic.

Meanwhile it seems to have dropped off the radar of many buyers, lost amongst sustainability, globalisation, outsourcing and even customer-centric purchasing.

What needs to be done to make SRM key part in purchasing? How can the benefits of SRM be demonstrated?

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