Since procurement departments have assumed responsibility for
buying travel in the past few years the negatives have “outweighed the
positives” according to Mike Platt.
Platt, who has been the public face of travel management
company HRG for the past 20 years, divulged his views to SM as he retired from
the job to take up a past-time position as an independent counsellor to buyers
He said poor buy-in and failure to comply were particular
problems with “decisions taken by purchasing questioned or in many cases
Do you agree that purchasing has done more harm than good in
this area of buying?