Should data loss equal contract loss?

9 September 2008

Paul Snell By Paul Snell

More instances of government suppliers losing important (and personal) data has come to light recently.

Maybe public sector buyers should put an extra line in supplier contracts, recalling the Oscar Wilde's advice: “To lose one [set of data] may be regarded as a misfortune; to lose both looks like carelessness.”

It remains to be seen what consequences the errors will have for the suppliers in question, but from what the Home Secretary was saying it looks like they might not get a second chance.

Do you give your suppliers a second chance if they make a mistake? Does it depend on the gravity of the error?

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