There’s no doubt that many travel buyers are under increased pressure in the downturn but it seems there is something of a silver lining.
Of more than 90 sector representatives who got together at the Spring 2009 Corporate Travel & Expense Management Forum in London yesterday, many told similar stories of a chance to bring greater control to travel spending.
They spoke of increased compliance with policies (after all, the importance of flying business class to Paris fades when employees are worried about keeping their job) and about the lead being taken from the top down.
Chief financial officers were taking more of an interest in travel spend – in some cases going through full reports rather than the quick and cursory glance of the past.
It got us here at Supply Management thinking, are purchasers doing enough to make changes now? What are some of the examples you’ve heard of – either in travel or another part of the profession?