A diagnosis for consultants

24 October 2011
A problem that dogs the consulting industry is its lack of transparency, making it particularly hard for people who buy consulting services to make informed purchasing decisions. Clearer specifications and a more rigorous approach to procurement both help, but these struggle to take into account the breadth and variety of consulting approaches. The ability to talk to previous clients has also been a step forward, but a handful of conversations will never tell the whole story. Procurement professionals could have a hugely important role to play here, bringing genuine knowledge about how consulting firms perform - yet their ability to do this is being limited by the scarcity of such information. This is why we at Source have embarked on one of the largest and most comprehensive surveys of consulting in Europe and the Middle East, a process that will involve quizzing about 400 end-users of consulting services over the next couple of months. We’re interested, not just in why and how organisations use consultants, but also:
  • Specialists versus generalists: what’s the trade-off?
  • Which firms are best at providing globally integrated project teams?
  • How good are firms at working jointly with internal project teams?
If you’d like to help us answer these questions, or would be interested in the results, please register your interest here and a Source researcher will be in touch. All those that take part will receive a copy of the final research report. * Fiona Czerniawska is director and co-founder at Source
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