The purchasing profession seems to have upset facilities suppliers. I attended an event yesterday during which the conduct of buyers was a repeated source of frustration for facilities practitioners and outsource providers. And they weren’t afraid to express these views.
Procurement’s rap sheet:
The tender documents are far too complex – often 80-plus pages.
This level of complexity makes it impossible for small- and medium-sized enterprises (SMEs) to have a real chance against the “big boys” with their huge business development departments.
This SME disadvantage is contrary to policies that aim to offer more work to smaller organisations.
Tender stipulations about the gender and/or race of staff or other suppliers is virtually impossible to adhere to and (again) puts SMEs at a disadvantage.
While this used to be a public sector issue the private sector is becoming the same with tender questions so tightly controlled that FM organisations don’t have the chance to demonstrate how they stand out.
Facilities managers provide services yet procurement treats these like commoditised goods.
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