Great apprehensions

1 March 2012
If you have been waiting to find out what employees think of their managers yesterday was your lucky day, with the publication of two surveys into the topic.

Our sister magazine People Management reports on research carried out by the Chartered Management Institute and Henley Business School that found 43 per cent of employees consider their line manager to be “ineffective”.

Similar research carried out by Edgecumbe Consulting Group has revealed just 36 per cent of staff believe in their senior leaders.

It would not be a surprise to learn this trend was related to the state of the economy, with staff frustrated by poor performance. As the recent Edelman Trust Barometer showed, there was a significant fall in the trust placed in business leaders in the past year. Again, this is not a huge revelation given the economic turmoil, and multiple examples of mismanagement presented by the financial crisis. As CMI acting chief executive Christopher Kinsella says: “The bad news is that a culture of bad management continues to damage UK plc.”

Fortunately, there are also some questions for companies and managers to consider if they want to turn the situation in the office around;
  • How do you measure whether people development is aligned with business targets and is working?
  • Do you allow managers the opportunity to have skills accredited through qualifications?
  • Are you providing enough avenues for ‘on the job’ training, such as coaching e-learning and external networks?
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