5 February 2014 | Gurjit Degun
A quarter of people in Britain have reported some degree of unhappiness in their relationship.
The report from relationship charity OnePlusOne found that 15 per cent of people went as far as to say they are “very unhappy”.
This may be the case in personal lives, but what about in a business environment? Are your suppliers happy with the relationship they have with you?
A lot of companies work very hard on supplier relationship management – take Jaguar Land Rover for example. Head of purchasing Ian Harnett often spends time with his suppliers asking what’s important to them. But there are also many more that are not, as a study that SM reported on last month found that “fundamental flaws” in outsourcing are straining supplier relationships.
Maybe now is the time to take a step back to think about your business relationships and ask your supplier if they are happy. When was the last time you met with one of your suppliers for some tea and a biscuit?
It may help business if you take the time to understand what stresses the supplier has, and what their plans for the future are. It doesn't just work one-way, this could also help suppliers understand more about what your business objectives are.
Time to put the kettle on?