David Noble, Chief Executive, the Chartered Institute of Purchasing and Supply (CIPS), says:
“The slump in Marks and Spencer’s Q1 sales as a result of fluctuating weather and supply chain issues demonstrates the difficulty in managing stock in the face of consumer demand, particularly when weather related. The results show the importance of demand management and ensuring supply chains are sufficiently flexible to respond.
“There will undoubtedly be challenges for retailers this summer, with the UEFA European Football Championships and London 2012 Olympic and Paralympic Games. Accurately judging the impact hot weather or otherwise will have on sales will be critical for retailers looking to take advantage of the traditional increase in consumer spending during these kinds of events.”