Procurement is often involved with many of the services bought in, to support the building and people within an organisation - often referred as Facilities management (FM). FM is a significant area of spend for most organisations, traditionally defined as soft (people focused) and hard (engineering focused). Approaches for managing FM may be centralised or decentralised, either through several direct contractors or via an integrated FM supplier which provides all services.
This Guidance Note builds upon the earlier Supply Chain Relationship Management guidance to help you decide whether collaborative working or collaborative business relationships (CBR)...
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