Stay up to date with new thinking and current guidelines through the CIPS Knowledge area.
The Knowledge content has been mapped against relevant books, events and other key procurement topics to provide you with the knowledge you need:
A-Z Glossary of Terms Brexit •Brexit CIPS Content Partners CIPS/Hays Salary Guide Continuous Improvement •Benchmarking •Benchmarking Tools •Business Process Re-engineering (BPR) •Total Quality Management (TQM) •Value Generation Coronavirus Developing and Managing Contracts •Conflict Resolution •Contract Management •Contract Management Tools •Cost Reduction •Demand Management •Intellectual Property (IP) •Performance Analysis and Management •Purchase Order Cycle / Process •Setting KPIs •Terms and Conditions and the Developing of Contracts External Environment •Carbon Climate •Legislation Game Theory •Game Theory - TWS PartnersInnovation for Procurement and Supply Chain •CIPS Innovation Cycle Logistics Management • CIPS Incoterms Tools
Mitigating Supply Chain Risk •CIPS Risk and Resilience Assessment Tool •Risk Tools •Counterfeit•Cyber Security•Diligent Procurement •Fraud and Transparency •GDPR •Intellectual Property (IP) •Risk Analysis and Management •Supplier Assurance Questionnaire (SAQ) Operations Management - Capacity •Operations Management Tools •Bullwhip Effect in Supply Chain •Capacity Requirement Planning (CRP) •Demand Driven Supply Chain •Demand Management •Economic Order Quantity (EQD) •Forecasting •Material Requirements Planning (MRP) •Pareto Analysis Operations Management - Manufacturing •Operations Management Tools •Economic Production Quantity •Just In Time (JIT) •Lean Manufacturing •Planned Obsolescence •Procurement & Supply in Retail •Supply Chain Network Design Operations Management - Stock & Inventory •Operations Management Tools •Agile Supply •Inventory Allocation •Inventory Management •Managing Aged Stock •Stocktaking & Inventory Measures •Vendor Managed Inventory (VMI) Operations Management - Warehousing •Operations Management Tools •Procurement Managing the Tail Spend •Radio Frequency Identification (RFID) •Warehousing •Warehouse Locations •Warehouse Management systems (WMS) People and Skills •Behavioural Procurement •Career Development - Hays •Change Management •Change Management Tools •CIPS Global Standard for Procurement and Supply •Financial Analysis and Reporting for Purchasers •Influencing Skills •Influencing Skills Tools •Leadership and Promotion of Procurement and Supply Management •Teams, Leadership and Management Tools •Marketing for Purchasers •Project / Programme Management •Communication and Soft Skills •Communication and Soft Skills Tools Procurement Organisation •Carbon / Climate •Future of the Profession •Procurement Team •The Future of Procurement and Supply Management •Stakeholder Identification and Management •Stakeholder Tools Procurement Systems and Technology•3D Printing in the Supply Chain •Application of Technology •Artificial Intelligence (AI) •Blockchain •Cloud and Mobile Solutions •Coding and Classification •Digitalisation in Procurement and Supply •eSourcing / eProcurement systems P2P•Industy 4.0 for Procurement •MRP / CRP Strategy and Policy •Balanced Scorecard •Business Case Development •Business Continuity Management (BCM) / Business Continuity Planning (BCP) •Category Management •Category Management Tools •Complex Procurement •Cost Reduction •Models (SC / sourcing / procurement / costs) •Negotiation •Negotiation Tools •Procurement Policy Development •Procurement Strategy Development •Setting KPIs •KPI Tools •Whole Life Costing Supplier / Bid / Tender Evaluation •Supplier Evaluation and Appraisal •Sourcing and Tendering Supplier Relationship Management •Suppliers in Difficulty •Kraljic Matrix •Managing Supplier Relationship •Collaborative Working •Collaborative Working Tools •Models (SC / sourcing / procurement / cost) •Supplier Development •Supplier Co-ordination / Association •Supplier Positioning•Supplier Relationship Management •Supplier Relationship Management Tools Supply Chain Management •Global Supply Chains •Global Supply Chain Tools •Agile •Lean •Models (SC/Sourcing/Procurement/Cost Sustainability •Circular Procurement •Corporate Social Responsibility (CSR) •Diversity and Inclusion•Ethics Test •Modern Slavery •Supplier Diversity •Sustainable and Ethical Procurement •Waste Understand Need - Market and Options Assessment •Cartels / Competition •Commissioning •Commodities •Commodity Specific Knowledge •Data Analysis / Business Intelligence •Indirect Category Report •Market Analysis •Market Development •Market Intelligence •Mergers and Acquisitions •Outsourcing / Offshoring and Insourcing •Sourcing •Specification Development
Buying Commercial and Professional Services
•Consultancy •Legal •PR •Professional Services Solutions Energy and Water•Energy Buying Guides•Energy Institute•Energy Specialist Knowledge Group •Renewable Energy Chemicals•Agrochemicals•Chemical Commodities Construction and Engineering•Apres•Australasian Procurement and Construction Council (APCC)•Construction Facilities•Catering Services•Facilities Management•Laundry / Uniform•MRO•Security•Waste Management•The British Institute of Facilities Management (BIFM) Financial Services•Insurance•Purchase / Credit Cards IT and Telecoms•Computer Hardware•IT and Telecoms•IT Services and Software Logistics / Freight•The Chartered Institute of Logistics and Transport (CILT)•FORS•Freight Marketing Procurement•Creative•Digital Marketing•Experential Marketing•Media•Print Services•Marketing Knowledge Services•Music Metals and Mining •Metals and Mining Outsourced Services•Business Process Outsourcing•Shared Services Public Sector Services•Crown Commercial Service (CCS)•Delivering Public Sector Efficiencies through a Framework Approach - Fusion21•Partnership for Public Procurement•Public Sector ServicesTravel •The Institute of Travel Management•Travel Services
Benchmarking •What is benchmarking•Types of benchmarking•Wall of benchmarking•Benchmarking process•Baseline •Primary and secondary data •Qualitative and quantitative •Benchmarking results for GAP•Accurate benchmarking•Procurement benchmarking •Benchmarking results
Category Management •Tool: Indirect v Direct •Tool: CAPEX v OPEX•Tool: Kraljic Matrix •Tool: Editable Kraljic Matrix •Tool: Category Management Template
Change Management Tools•Drivers for change•Types of change•Change cycle•The Big Opportunity•Change vision•ADKAR•Stairs of change•Step v incremental change•Freeze unfreeze model•Shared values•Resistance to change•Change Management Model•Change Management Plan
Collaborative Working Tools•Optimum Collaboration•Cross-Function Teams•Drivers for Collaboration•Collaboration Promotes•Benefits of Collaborative Procurement•Collaboration and Sharing•Collaborative Buying Groups•Challenges of Collaboration•Managing Collaborative Relationships
Commodities and Market Intelligence
Communication and Soft Skills •Communication Model•Gestures•Communication Distortion•What Is Emotional Intelligence•Standard Levels of Emotional Intelligence (EI) •Leaders v Managers •Hard V Soft Skills •IQ vs EI•Influencing Tactics•Importance of Effective Communication
Contract Management Tools •Condition Innominate Warranty Diagram•Contract improvement process•Five Termination Methods Flow Diagram•KPI vs SLA•Scorecard templates CIPS Global Standard form Procurement and Supply Developing and Managing Contracts •POD: A new business model•Standard Terms and Conditions•Guidelines to ISBA / IPA / CIPS• above the line agreements•Standard Terms and Conditions •CIPS Contract Management Cycle •Contract Management Tools •IT Buying Guide Series
Global Supply Chain •Evolution of low cost country sourcing •Advantages and disadvantages of low cost country sourcing •Global supply chain suitability•Transparency•Price vs cost•Elements of global supply
Incoterms•CIPS Incoterms Tools•CIPS Incoterms Tools Guidance Notes
Influencing Skills •Communication model •Leaders vs managers •Hard vs soft skills•Influencing tactics•Ploys
KPI Tools •Qualitative & Quantitative •KPI Hourglass •KPI Drive•KPI Data Flow•KPI Measures•KPI Coggs
Management and Leadership •Belbin's Team Roles•Myers-Briggs Type Indicator (MBTI) Negotiation Tools•Reasons for Negotiation•Negotiation Preparation•Negotiation Preparation Check List•Win-Win•Negotiation Ploys•MIL Model•MIL Template•BATNA•If Negotiation Fails
Operations Management•Nature of demand•Operations management•Operations manager•Performance objectives are key•Seven wastes tool•Value chain
Procurement Team
Risk Analysis and Management•Risk Identification Wall•Potential Risks•Risk Evaluation Matrix•Risk Severity Flow Chart•Risk Register Template•Risk Mitigation Planning•Risk Protection•CIPS Risk and Resilience Assessment Tool•Risk and Compliance Landscape•Risk and Reward•Risk Assessment•Risk Reward Matrix•Supplier Assurance Questionnaire (SAQ) Sourcing and Tendering•Confidentiality Agreement•Declaration of No Conflict of Interest•Selection Criteria•ITT Template•Tender Documents / RFI / RFP
SRM Tools•Scope of relationships•Supplier relationship lifespan•Buyer supplier handshake•Conflict resolution•SRM speed limit•Feedback•Reporting on OPIs•Optimum OPIs•Cross functional teams•Kraljic Matrix•Editable Kraljic Matrix
Stakeholders •Types of stakeholder •Stakeholder identification brainstorming •Cross functional teams •Stakeholder identification techniques •Stakeholder engagement •Stakeholder mapping template •RACI •RACI template •Stakeholder management •Stakeholder interaction •Conflict Resolution
Teams, Leadership and Management Tools•Teams v Groups•What managers do, what leaders do•Managers v Leaders•Management Styles•Leadership Styles•Cross-Functional Teams•Global Teams•Team Building Blocks•Conflict Resolution•Checklist•Evolution of Procurement Leadership•Strategic Procurement Cogs