Operations Management

See Latest

How does Operations Management Support the Organisation’s Supply Chain?

Covid-19 has put unprecedented demand on supply chains around the globe.  With procurement and supply professionals being recognised now more than ever for the essential role that they play in delivering efficiencies and keeping supply chains operational in today’s challenging environment, its never been a better time to take a closer look at the operations management areas in your organisation and identify areas of savings and increased efficiencies to ensure your organisation remains as efficient as possible and fit for the future.

Operations management is the business function responsible for designing and managing products, processes, services and supply chains.

The operations management team will oversee the use of materials and work alongside key stakeholders within the organisation, such as buyers, production planners and the manufacturing cells, to oversee the supply chain process, from the initial stages of production forecasting and demand planning through to inventory arriving into the warehouse.

Efficient business operations ensure finished goods or services are delivered on time and in full to meet customer needs most effectively.

Operations management within a manufacturing facility will often oversee the warehousing facility to manage accurate levels of inventory management and efficient use of space for both inbound components and outbound finished goods.

Operations managers need to be skilled at building relationships with key stakeholders, co-ordinating internal business operations and up-to-date with agile management techniques to reduce waste and improve efficiency.

Top Five Operations Management Tips

  • Focus on the right business metrics with the customer in mind
  • Use data to identify key problems and measure effectiveness in the supply chain
  • Stay up-to-date with the latest technology and automation tools
  • Continually develop and refine business processes
  • Deliver updates to the business and key stakeholder groups

CIPS Knowledge-related topics, best practice guides and white papers include warehousing; stock control; manufacturing; forecasting and capacity requirement planning.

Download the CIPS Operations Management Tools

Featured Downloads

Stocktaking & Inventory

Stocktaking & Inventory

Control of warehousing and inventory is a crucial element related to the logistics side of supply chain management

Demand & Supply Chain

Demand & Supply Chain

Demand-driven supply chain (DDSC), is a system of technologies and processes that sense and react to real-time demand

Pareto Analysis

Pareto Analysis

The Pareto principle serves as the basis for ABC analysis, also known as the 80/20 rule.

More Resources


Accessible right now

Trackable, accessible and flexible learning online. Pick up short courses on the go and learn when you want with hundreds of e-learning modules.

Find out more

Training Courses

Leading procurement training

Accelerate your learning and deliver more value in your role with dedicated training courses running all year round in multiple locations to suit you.

Find out more


eBooks & Hardbacks Available

Find all the CIPS core study guides with quality recommended reading to equip you with everything you need to excel through exams and get qualified.

Find out more

Accelerate Your Career Journey

Join CIPS Membership

The leading professional body for procurement

CIPS membership grants access to resources, networking, support, discounts and so much more to accelerate your career and progress your knowledge.

Find out more

CIPS Global Standard

Benchmark your competency level

Now in its third edition, the CIPS Global Standard for Procurement and Supply is a competency framework used to enhance efficiency and performance.

Find out more
Page Loading
Page Loading
Page Loading
Page Loading


This may take up to 30 seconds