KPI Tools

KPI Tools

KPI is short for Key Performance Indicator. KPIs are used as a type of performance measurement to gauge the successes and failures of organisations, suppliers and stakeholders within the supply chain.


KPIs are the indicators used to help understand how a business is performing in relation to its targets.


KPIs can be used to evaluate the long and short term performance of organisations and can help to evaluate achievements against strategies and business objectives.


KPIs should always be SMART. KPIs that are not “specific, measurable, achievable, relevant and timely” are not likely to be effective in their purpose to manage performance.


KPIs can be based on qualitative and quantitative data and can be recorded using a variety of different methods.


CIPS members can sign in to access the tools below to help you to measure how your business is performing in relation to its targets.