Content Directory

Stay up to date with new thinking and current guidelines through the CIPS Knowledge area.

The Knowledge content has been mapped against relevant books, events and other key procurement topics to provide you with the knowledge you need:

    Topics and Skills

    A-Z Glossary of Terms


    CIPS Content Partners

    CIPS/Hays Salary Guide

    Continuous Improvement
    Benchmarking Tools 
    Business Process Re-engineering (BPR)
    Total Quality Management (TQM)
    Value Generation


    Developing and Managing Contracts
    Conflict Resolution
    Contract Management
    Contract Management Tools
    Cost Reduction
    Demand Management
    Intellectual Property (IP)
    Performance Analysis and Management
    Purchase Order Cycle / Process
    Setting KPIs
    KPI Tools 
    Terms and Conditions and the
        Developing of Contracts

    External Environment
    Carbon Climate

    Equality, Diversity and Inclusion Hub
    Supplier Diversity
    Supplier Diversity Tools
    Workplace ED&I
    Workplace ED&I Tools

    Game Theory
    Game Theory - TWS Partners

    Innovation for Procurement and Supply Chain
    CIPS Innovation Cycle

    Logistics Management •  CIPS Incoterms Tools

    Mitigating Supply Chain Risk 
    CIPS Risk and Resilience Assessment Tool 
    Risk Tools 
    Cyber Security
    Diligent Procurement 
    Fraud and Transparency 
    Intellectual Property (IP) 
    Risk Analysis and Management 
    Supplier Assurance Questionnaire (SAQ)

    Operations Management - Capacity
    Operations Management Tools
    Bullwhip Effect in Supply Chain
    Capacity Management
    Capacity Requirement Planning (CRP)
    Demand Driven Supply Chain
    Demand Management
    Economic Order Quantity (EQD)
    Material Requirements Planning (MRP)
    Pareto Analysis

    Operations Management - Manufacturing Operations Management Tools
    Bills of Material (BOM)
    Economic Production Quantity
    Failure Mode Effect Analysis (FMEA)
    Just In Time (JIT)
    Lean Manufacturing
    Planned Obsolescence
    Procurement & Supply in Retail
    Supply Chain Network Design

    Operations Management - Stock & Inventory
    Operations Management Tools
    ABC Classification
    Agile Supply
    Inventory Allocation
    Inventory Management
    Managing Aged Stock
    Stocktaking & Inventory Measures
    Vendor Managed Inventory (VMI)

    Operations Management - Warehousing
    Operations Management Tools
    Procurement Managing the Tail Spend
    Radio Frequency Identification (RFID)
    Warehouse Locations
    Warehouse Management systems (WMS)

    People and Skills
    Behavioural Procurement
    CIPS Career Development
    Change Management
    Change Management Tools 
    CIPS Global Standard for
        Procurement and Supply  
    Financial Analysis and Reporting
        for Purchasers
    Influencing Skills
    Influencing Skills Tools
    Procurement Leaders
    Teams, Leadership and Management Tools 
    Marketing for Purchasers
    Project Management
    Project / Programme Management
    Project Management Tools
    Communication and Soft Skills
    Communication and Soft Skills Tools

    Procurement Organisation

    Carbon / Climate
    Future of the Profession
    Procurement Team
    Teams, Leadership and Management Tools
    The Future of Procurement and
        Supply Management 
    Stakeholder Identification and Management
    Stakeholder Tools

    Procurement Systems and Technology
    3D Printing in the Supply Chain 
    Application of Technology 
    Artificial Intelligence (AI) 
    Cloud and Mobile Solutions 
    Coding and Classification 
    Digitalisation in Procurement and Supply 
    eSourcing / eProcurement systems P2P
    Future Technologies in Supply Chain 
    Industy 4.0 for Procurement 
    MRP / CRP

    Strategy and Policy
    Balanced Scorecard
    Business Case Development
    Business Continuity
    Category Management
    Category Management Tools
    Category Spend
    Complex Procurement
    Cost Reduction
    KPI Tools 
    Models (SC / sourcing / procurement / costs)
    Negotiation Tools
    Procurement Policy Development
    Procurement Strategy Development
    Setting KPIs
    Strategic Sourcing
    Whole Life Costing

    Supplier / Bid / Tender Evaluation
    Supplier Evaluation and Appraisal
    Sourcing and Tendering

    Supplier Relationship Management 
    Suppliers in Difficulty
    Kraljic Matrix
    Managing Supplier Relationship
    Collaborative Working
    Collaborative Working Tools 
    Models (SC / sourcing / procurement / cost) 
    Supplier Development 
    Supplier Co-ordination / Association 
    Supplier Positioning
    Supplier Relationship Management 
    Supplier Relationship Management Tools 

    Supply Chain Management 
    Adding Value to the Supply Chain 
    Collaborative Working
    Cost Vs Differentiation 
    Demand Driven Supply chain
    Global Supply Chains 
    Global Supply Chain Tools 
    Future Technologies in Supply Chain 
    Managing the Supply Chain 
    Supply Chain Network Design 
    Strategic Supply Chain Management  STEEPLED 
    Supply Chain Optimisation 
    Supply Network Design 
    Technology in the Supply Chain 
    The Future of Supply Chains 
    What is a Supply Chain 

    Circular Procurement
    Corporate Social Responsibility (CSR)
    Ethics Test 
    Modern Slavery 
    Sustainable and Ethical Procurement
    Sustainable and Ethical Procurement tools

    Understand Need - Market and Options Assessment
    Cartels / Competition
    Commodity Specific Knowledge
    Data Analysis / Business Intelligence
    Indirect Category Report
    Market Analysis
    Market Development
    Market Intelligence 
    Mergers and Acquisitions
    Outsourcing / Offshoring and Insourcing
    Specification Development

    Tools and Templates

    What is benchmarking
    Types of benchmarking
    Wall of benchmarking
    Benchmarking process
    Primary and secondary data
    Qualitative and quantitative
    Benchmarking results for GAP
    Accurate benchmarking
    Procurement benchmarking
    Benchmarking results

    Category Management
    Tool: Indirect v Direct
    Tool: CAPEX v OPEX
    Tool: Kraljic Matrix
    Tool: Editable Kraljic Matrix
    Tool: Category Management Template

    Change Management Tools
    Drivers for change
    Types of change
    Change cycle
    The Big Opportunity
    Change vision
    Stairs of change
    Step v incremental change
    Freeze unfreeze model
    Shared values
    Resistance to change
    Change Management Model
    Change Management Plan

    Collaborative Working Tools
    Optimum Collaboration
    Cross-Function Teams
    Drivers for Collaboration
    Collaboration Promotes
    Benefits of Collaborative Procurement
    Collaboration and Sharing
    Collaborative Buying Groups
    Challenges of Collaboration
    Managing Collaborative Relationships
    7 Step Collaboration Process
    Attributes of Team Effectiveness
    Factors Affecting Collaboration in Supply Chains
    Sector Comparisons to Collaborate
    Supply Chain Resilience
    ISO 440001

    Commodities and Market Intelligence

    Communication and Soft Skills
    Communication Model
    Communication Distortion
    What Is Emotional Intelligence
    Standard Levels of Emotional Intelligence (EI)
    Leaders v Managers
    Hard V Soft Skills
    IQ vs EI
    Influencing Tactics
    Importance of Effective Communication

    Contract Management Tools
    Condition Innominate Warranty Diagram
    Contract improvement process
    Five Termination Methods Flow Diagram
    KPI vs SLA
    Scorecard templates
    5 Elements of a contract
    Express v implied terms
    Pricing mechanisms
    Key contract sections
    Standard Terms and Conditions
    Model v bespoke
    Model form of contract
    Bespoke contract
    Contract implementation migration and mobilisation
    Elements of mobilisation
    Contract migration
    Contract implementation stages

    CIPS Global Standard form
    Procurement and Supply

    Developing and Managing Contracts
    POD: A new business model
    Standard Terms and Conditions
    Guidelines to ISBA / IPA / CIPS
    above the line agreements
    Standard Terms and Conditions
    CIPS Contract Management Cycle
    Contract Management Tools
    IT Buying Guide Series

    Equality, Diversity & Inclusion Tools
    Workplace Culture Dimensions
    Workplace Web of Culture
    Creating a Workplace ED&I Policy
    Supplier Diversity Model
    Supplier Diversity & Inclusion Benefits Diagram
    Creating a Supplier Diversity Policy 

    Global Supply Chain
    Evolution of low cost country sourcing
    Advantages and disadvantages of low cost country sourcing
    Global supply chain suitability
    Price vs cost
    Elements of global supply

    CIPS Incoterms Tools
    CIPS Incoterms Tools Guidance Notes

    Influencing Skills
    Communication model
    Leaders vs managers
    Hard vs soft skills
    Influencing tactics

    KPI Tools
    Qualitative & Quantitative
    KPI Hourglass
    KPI Drive
    KPI Data Flow
    KPI Measures
    KPI Coggs

    Management and Leadership
    Belbin's Team Roles
    Myers-Briggs Type Indicator (MBTI)

    Negotiation Tools
    Reasons for Negotiation
    Negotiation Preparation
    Negotiation Preparation Check List
    Negotiation Ploys
    MIL Model
    MIL Template
    If Negotiation Fails
    Stages of Negotiation
    Negotiation Styles

    Operations Management
    Nature of demand
    Operations management
    Operations manager
    Performance objectives are key
    Seven wastes tool
    Value chain

    Procurement Team

    Project Management Tools
    What is Project Management?
    What Drives Project Management?
    Procurement Project Management
    Procurement Project Management Drivers
    Project Management Phase Tasks
    Importance of Project Management
    Project Management Inputs to Outputs
    Gantt Chart
    Elements of Project Management
    Dependencies of Project Management

    Risk Analysis and Management
    Risk Identification Wall
    Potential Risks
    Risk Evaluation Matrix
    Risk Severity Flow Chart
    Risk Register Template
    Risk Mitigation Planning
    Risk Protection
    CIPS Risk and Resilience Assessment Tool
    Risk and Compliance Landscape
    Risk and Reward
    Risk Assessment
    Risk Reward Matrix
    Supplier Assurance Questionnaire (SAQ)

    Sourcing and Tendering
    Confidentiality Agreement
    Declaration of No Conflict of Interest
    Selection Criteria
    ITT Template
    Tender Documents / RFI / RFP

    SRM Tools
    Scope of relationships
    Supplier relationship lifespan
    Buyer supplier handshake
    Conflict resolution
    SRM speed limit
    Reporting on OPIs
    Optimum OPIs
    Cross functional teams
    Kraljic Matrix
    Editable Kraljic Matrix

    Types of stakeholder
    Stakeholder identification brainstorming
    Cross functional teams
    Stakeholder identification techniques
    Stakeholder engagement
    Stakeholder mapping template
    RACI template
    Stakeholder management
    Stakeholder interaction
    Conflict Resolution

    Sustainable and Ethical Procurement Tools
    Circular Economy
    Corporate Social Responsibility (CSR)
    Fair Trade
    Human Rights
    Managing Sustainability
    What is Ethics?
    What is Sustainability?

    Teams, Leadership and Management Tools
    Teams v Groups
    What managers do, what leaders do
    Managers v Leaders
    Management Styles
    Leadership Styles
    Cross-Functional Teams
    Global Teams
    Team Building Blocks
    Conflict Resolution
    Evolution of Procurement Leadership
    Strategic Procurement Cogs
    Team Leadership Management Tools Guidance Notes

    Team Formation (Tuckman)
    Maslow's Hierachy of Needs
    Hersey & Blanchard's Situational Leadership Model


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