L2M3 Stakeholder Relationships (CORE) - Study Guide

L2M3 Stakeholder Relationships (CORE) - Study Guide


This is the hard copy text version of the study guide for the core module Stakeholder Relationships (L2M3) which forms part of the CIPS Level 2 Certificate in Procurement and Supply Operations qualification.


The study guide follows the syllabus guide with a chapter dedicated to each of the learning outcomes.


This Study Guide is also available as an eBook. Additional eLearning is also available to support your studies.


    ISBN: 9781861242792
    Edition: 1


    Glossary terms throughout so you can continue studying if you come across a term you’re not familiar with

    Remember prompts highlighting key points to help you pass

    Checks Checks, tests and exercisesto check your understanding, help you link topics to your own environment or circumstances and prepare you for the exam

    Regular recaps

    Case Studies Case studies providing real-world examples you can use in your exam
    Additional resources Links to additional resources including recommended reading material and links to CIPS Knowledge.

    Recommended Reading
    The recommended reading for this module is Procurement and Supply Chain Management by Lysons and Farrington.


    On completion of this book you will:

    • Know the stakeholders in procurement and supply
    • Know the key market factors that impact the function
    • Understand the techniques associated with successful and effective communication
    • Know approaches for conflict resolution with stakeholders
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