Model Form of Contract for the Servicing (Maintenance) of Computer Equipment

Model Form of Contract for the Servicing (Maintenance) of Computer Equipment


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CIPS Model Form of Conditions of Contract with guidance notes.

Designed for impartial use by sellers and buyers they provide a contractual basis upon which the customer can purchase his requirements and the contractor supply them. 



    Available in PDF format to ensure speed of delivery to the customer. Please ensure that your email address is correct – the document will be sent to you by email - once payment has been made.

    Single usage models protected by copyright.

    As with any set of conditions, it is necessary both to understand the intention of the conditions and to apply them in their proper context. For this reason, these Notes for Guidance are issued to buyers as an aid when using the Model Conditions but it must be understood that they do not form part of, or legally interpret the Conditions in any way.

    The Model Conditions aim to achieve a middle ground between buyer and seller being biased in favour of neither.

    Some buyers or sellers will prefer to have their own conditions drafted which are in their favour to a much greater extent.

    It is stressed that these are Model Conditions and can be added to or amended to suit the requirements of particular contracts by agreement between the parties concerned.

    However, in order to secure the advantages of uniformity, it is recommended that such alterations be kept to a minimum.


    Servicing (Maintenance) of Computer Equipment 
    1 Definitions 
    2 Duties 
    3 Mistakes in information 
    4 Standard of the service 
    5 The premises 
    5.1 Facilities 
    5.2 Access 
    5.3 Contractor`s supplies and equipment 
    5.4 Permission to work 
    6 Variations 
    7 Customer`s responsibilities 
    8 Contractor`s default 
    9 Intellectual property rights 
    10 Level of availability 
    11 Standard of performance 
    12 Assignment and sub-letting 
    13 Indemnity and insurance 
    14 Consequential loss 
    15 Charges and terms of payment 
    16 Recovery of sums due 
    17 Insolvency and bankruptcy 
    18 Duration and termination 
    19 Statutory and other regulations 
    20 Waiver 
    21 Confidentiality and data protection 
    22 Force majeure 
    23 Consumable supplies 
    24 Attachments to the equipment 
    25 Replacement parts 
    26 Publicity 
    27 Operating and service records 
    28 Notices 
    29 No third party rights 
    30 Expert determination 
    31 Dispute resolution 
    32 Law

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