Model Form of Contract for the Support and Maintenance of Bespoke Software

Model Form of Contract for the Support and Maintenance of Bespoke Software


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CIPS Model Form of Conditions of Contract with guidance notes.

Designed for impartial use by sellers and buyers they provide a contractual basis upon which the customer can purchase his requirements and the contractor supply them. 



    Available in PDF format to ensure speed of delivery to the customer. Please ensure that your email address is correct – the document will be sent to you by email once payment has been received.

    Single usage models protected by copyright 

    As with any set of conditions, it is necessary both to understand the intention of the conditions and to apply them in their proper context. For this reason, these Notes for Guidance are issued to buyers as an aid when using the Model Conditions but it must be understood that they do not form part of, or legally interpret the Conditions in any way.

    The Model Conditions aim to achieve a middle ground between buyer and seller being biased in favour of neither.

    Some buyers or sellers will prefer to have their own conditions drafted which are in their favour to a much greater extent.

    It is stressed that these are Model Conditions and can be added to or amended to suit the requirements of particular contracts by agreement between the parties concerned.

    However, in order to secure the advantages of uniformity, it is recommended that such alterations be kept to a minimum.


    Bespoke Software
    1 Definitions 
    2 The service 
    3 Technical support 
    4 Use of software 
    5 The customer`s premises 
    6 Mistakes in information 
    7 Intellectual property rights indemnity 
    8 Assignment and subletting 
    9 Indemnity and insurance 
    10 Consequential loss 
    11 Terms of payment 
    12 Statutory and other regulations 
    13 Confidentiality and data protection 
    15 Publicity 
    16 Duration and termination 
    17 Source coding 
    18 Notices 
    19 No third party rights 
    20 Expert determination 
    21 Dispute resolution 
    22 Law 
    23 Waiver

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